Simprints Documentation
  • Introduction
    • Goals
    • Audience
    • Disclaimer
  • Product Overview
    • Product Overview
      • Simprints ID (SID)
        • Enrolment
        • Verification
        • Indentification
      • Biometrics
        • Fingerprints Recognition
          • Vero Fingerprint Scanners
        • Face Recognition
      • SID Intents Launcher
      • Cloud Backend
      • Data Collection Platforms
        • DHIS2
        • CommCare
        • ODK + Survey CTO
  • Architecture
    • System architecture
      • Mobile
        • Simprints ID (SID)
          • Project structure
          • Biometric flow orchestration
  • Installation
    • Installation, Quick Start and Device Requirements
      • Installation
      • Quick Start Guide
      • Device Requirements
  • Security & Privacy
    • Security & Privacy Considerations
      • Security Policy
      • Responsible Use
      • Privacy Policy
      • Cookie Policy
  • Development
    • Getting setup
    • Simprints for Developers
      • Simprints for Developers
      • Integrating with Simprints
        • Getting Started
        • Enrollment
        • Identification
        • Verification
        • Exit Forms
        • Confidence Score Bands
        • Enrolment & Identification +
        • Handling Errors
        • Metadata
      • Other Intergrations
        • ODK Integrations + SurveyCTO
          • Enrol
          • Identify
          • Verify
          • FAQ
        • CommCare Integration
          • CommCare: Enrolment
          • Identification
          • FAQs
          • ↔️CoSync
        • DHIS2
  • Troubleshooting
    • FAQs
    • Common Issues
  • Community & Support
    • Support Channels
    • Community Guidelines
    • Open Source Contributions
  • Product Roadmap
    • Product Roadmap
      • Current Releases
      • Previous Releases
      • Submit an Idea or Request
  • Licence
  • Contribution Guidelines
    • Contribution Guidelines
      • Code Contributions
      • Bug Reports
      • Feature Requests
  • Supporting Partners
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  1. Troubleshooting

Common Issues

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